Emergency Dental Care during COVID-19 Pandemic

Do You Have A Dental Emergency?

PDG is currently seeing patients for emergency care during the COVID-19 pandemic.

If you have a dental emergency, please contact us. Not sure if it’s an emergency? Follow these general guidelines:

EMERGENCY CARE – CALL US AT 604-734-1000 (604-PDG-1000)

Emergency dental care is defined as potentially life-threatening conditions requiring immediate management or treatment to stop ongoing tissue bleeding, alleviate severe pain or infection and include:

  • Cellulitis as a result of an uncontrolled infection compromising the airway
  • Severe uncontrolled hemorrhage (bleeding)
  • Trauma to the orofacial complex especially to facial bones that potentially compromise the patient’s airway
  • Uncontrolled severe pain
  • Uncontrolled infection
Please note that this phone number does not monitor calls after 3:00 pm or before 9:00 am. In case of an emergency outside these hours, please contact your local hospital emergency department.

ESSENTIAL (URGENT) CARE - CALL US AT 604-734-1000 OR E-MAIL AT CONTACTUS@PDGDENTAL.COM

Emergency dental care is defined as potentially life-threatening conditions requiring immediate management or treatment to stop ongoing tissue bleeding, alleviate severe pain or infection and include:

  • Cellulitis as a result of an uncontrolled infection compromising the airway
  • Severe uncontrolled hemorrhage (bleeding)
  • Trauma to the orofacial complex especially to facial bones that potentially compromise the patient’s airway
  • Uncontrolled severe pain
  • Uncontrolled infection

NON-ESSENTIAL (ELECTIVE) CARE – E-MAIL AT CONTACTUS@PDGDENTAL.COM

Non-essential care is routine or non-urgent procedures and would include (but not limited to):

  • Recall examinations including routine radiographs
  • Routine debridement and preventive therapies
  • Orthodontic procedures other than those to address acute issues (e.g. pain, infection, trauma)
  • Restorative dentistry (including treatment of asymptomatic carious lesions)
  • Aesthetic dental procedures.

 

We are serving you in the safest manner possible by following the recommendations and guidelines of the British Columbia Association of Oral & Maxillofacial Surgeons (BCAOMS), and the College of Dental Surgeons of British Columbia (CDSBC) on how to screen and manage patients under these difficult circumstances. We also have enhanced the PPE (Personal Protective Equipment) required during pandemic times – N95 masks, face shieldsgoggles, gloves and gowns. 

In doing this, we will safeguard the health and safety of our patients, our staff, doctors and the whole community. We hope you understand, and we thank you for your cooperation. 

Stay safe!

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Our Certified Specialists in Orthodontics will help you determine which treatment option is right for you.

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CALL US NOW 604-PDG-1000 OR FILL OUT THE FORM BELOW TO REQUEST AN APPOINTMENT

We are currently experiencing higher than normal call volumes. If you can’t contact us at 604-734-1000, please send an email to contactus@pdgdental.com and we will reply in 24 hours.