PDG reponse to COVID-19 and other news

March 18, 2020

PDG Dental update about Pacific Dental Conference

In response to questions about the Pacific Dental Conference (PDC) where a number of attendees tested positive to COVID-19, we wanted to reach out to keep you informed of the most up to date information that has been given to us by our governing bodies and the Provincial Health Team. 

PDG Dental staff that attended the conference returned to work before any announcement that there was a possible case. We were informed by the Pacific Dental Convention on March 12, 2020 that the risk was very low and to monitor for symptoms but to take no other measures. As of Monday, March 16, 2020, BC Ministry of Health and Dr. Bonnie Henry disclosed that additional cases had been confirmed and that anyone who attended the event on March 5th, 6th and 7th should self isolate until Sunday, March 22.

PDG staff and Doctors that did attend the conference have not shown any symptoms and are following the advisory to be in isolation. We are also following the advice of The College of Dental Surgeons (CDSBC) and other provincial health officials to suspend our normal operations until further notice.

 If you have any questions regarding your dental care or have urgent concerns, please give us a call at 604-734-1000 or send us an email at contactus@pdgdental.com. We are here for you and will make sure that your needs are taken care of. 

Thank you for being our patient!

Sincerely,

PDG Pediatric Dentistry & Orthodontics Management

March 17, 2020

PDG is suspending normal operations

This is an unprecedented time we are all facing as COVID-19 is challenging us in unfamiliar ways. Today, the urgent priority from National Health authorities is to flatten the curve, which is a strategy to take steps and prevent a massive spike in cases. The College of Dental Surgeons of British Columbia (CDSBC) has also requested that elective and non-essential dental services be suspended immediately.

Without question, our top priority is the health and wellbeing of our patients and team members and the health and wellbeing of the local communities. As a result, PDG has made the difficult decision to suspend our normal practice operations, effective Tuesday, March 17th, 2020, and until further notice. We know each decision we make has a broad impact far beyond our practice operations.

We plan to have a limited clinical team to help any of our current patients with emergencies. Any current patients requiring immediate treatment due to infection, acute pain and/or trauma, please call us at 604-PDG-PAGE (604-734-7243).

For any other concern or for new patients waiting to schedule a consultation, please call our office at 604-PDG-1000 (604-734-1000). You can also fill out the contact form on our website: https://www.pdgdental.com/contact-pdg/

We will do our best to return your call as soon as possible.

These are unprecedented, challenging times for everyone. We continue to navigate these uncharted waters with our patients, team members and our local communities. Rest assured that we will continue to make the best decisions we can for everyone’s health and wellbeing.

Sincerely,

PDG Pediatric Dentistry & Orthodontics Management

 

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